Refund policy

Refund Policy

At our store, we are committed to sending you products in perfect condition. Every order is carefully inspected before it ships.

Due to the nature of the product, we do not accept returns or refunds once the item has been opened or used. Please make sure you want the product before opening it.

The only exception is if the product arrives with a verifiable manufacturing defect. In that case, you have up to 7 calendar days from the date of delivery to contact us with evidence (photo or video of the defect), and we will process a refund or replacement at no additional cost to you.

Refunds do not apply in the following cases:

• The product has been opened and/or used even once
• You no longer want the product or changed your mind
• The product did not meet your personal expectations
• Issues resulting from improper use

To report a defect, please contact us  with your order number and visual evidence of the issue. We respond within 48 business hours.